Breaking NEWS:

After several hours of rain, the water level on our patio rose past the sliding-glass door frame. Water soaked the living room carpet and poured into the kitchen. We called the 800 number to report the leak at around 10 p.m. No one called back or came to our apartment to help out. The man over the phone said that there had been several calls about water already. This building is about 20 years old. So this can't possibly be the first time this apartment has flooded. Actually, I would guess this probably happens every time.